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Knitting Wools and Yarns on-line

Shipping & Returns

Knitting wools, needles and patterns, cross stitch kits and designs, crochet materials and hooks from Neath Valley Wools and Smallscrafts. All items listed in the shop are in stock and ready to post. Secure payment using your credit or debit card using the 'Pay Pal' gateway (no need to sign up) or by postal order. Sorry - we no longer accept cheques.
We send larger items by recorded delivery. UK Orders £2.95 for post and packing. Orders over £25 post free.
T
here is no minimum order. 

Postage for European orders starts at £5.00.
For postage on overseas orders please contact us for a quotation.

 

If you are not happy with your purchase for any reason, you can return it to us and we will refund you with the amount you paid for that item.

All we ask is that you inform us by email or post and return the product within 7 working days from the day after receipt. We will send you a return code and return address. Write the return code on the outside of the packaging, and then return the product to us at your expense in unused condition and in the original undamaged packaging (or packaging of the same quality) for a full refund less carriage charges. We recommend using an insured delivery service.

Returns must be made within 7 working days of delivery.

You should allow up to 21 days from receipt by us of your returned goods for your refund to be processed. We will normally refund you using the same payment method that you used to purchase the goods.  Postage and packaging charges will not be refunded. This does not affect your statutory rights.



Top 50 Crafters
Knitting Wools, Yarn, Knitting needles and knitting patterns on line and in store 75 High Street, Glynneath, South Wales, SA11 5AL: (+44) 07981 206258
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Neath Valley Wools



Fine knitting wools and supplies on-line

0798 120 6258